Contact Us
Have a question about your order, a product, or anything else? We're happy to help.
concierge@suzannechen.com
We aim to respond within 24–48 hours.
Phone
Customer Service Hours
Monday – Sunday: 9:00 AM – 9:00 PM (PT)
Before You Reach Out
Many common questions are answered on our FAQ page, including order tracking, shipping costs, returns, and payment methods.